Thinking you can cancel Peacock right from your Roku? Think again. You can’t cancel Peacock subscriptions through Roku — billing happens elsewhere. Whether you’re on Premium or Premium Plus, the key to stopping charges lies outside your streaming device. Don’t uninstall the app just yet — that won’t stop your bill.
The real cancellation happens at peacocktv.com — or through Apple, Google, or Amazon if you signed up there. Follow the right steps, and you’ll keep access until your billing cycle ends — no surprises, no refunds. Ready to take control? Let’s walk through exactly how to do it — without frustration or guesswork.
Step-by-Step: How to Cancel Your Peacock Subscription (Not on Roku)
Cancel Through Peacock’s Official Website (Primary Method)
If you signed up for Peacock directly through their website or app — not via Apple, Google, or Amazon — you must cancel from peacocktv.com. This is the most common and straightforward cancellation path for most users. You’ll need to use a web browser on a phone, tablet, or computer. Roku devices cannot process this action.
- Visit peacocktv.com and sign in with your account credentials.
- Click on your profile icon in the top-right corner, then select “Account” or “Settings.”
- Navigate to “Billing & Subscriptions” or “Manage Plan.”
- Click “Cancel Subscription” — you may need to scroll down or click “See Details” first.
- Follow the prompts to confirm cancellation. You’ll receive a confirmation email.
Important: You retain full access to Peacock until the end of your current billing cycle. No refunds are issued for unused time.
Cancel via Apple, Google, or Amazon (If You Subscribed Through Them)
If you originally signed up for Peacock using Apple ID (iOS), Google Play (Android), or Amazon Fire TV, you must cancel through those platforms — not Peacock’s website. This is a critical exception many users overlook.
- Apple Users: Go to Settings > [Your Name] > Subscriptions > Peacock > Cancel Subscription.
- Android/Google Play: Open Google Play Store > Profile > Payments & Subscriptions > Subscriptions > Peacock > Cancel.
- Amazon Fire TV: Go to Amazon.com > Account > Memberships & Subscriptions > Peacock > Cancel Membership.
Do not attempt to cancel via Peacock’s site if you subscribed through one of these platforms — it won’t work. You’ll still be billed unless you cancel in the correct place.
What Happens After You Cancel — Access and Refunds
Once you successfully cancel, you won’t lose access immediately. You’ll keep full streaming privileges until your current billing period ends. For example, if you cancel on the 15th of the month and your billing date is the 1st, you’ll still have access until the end of the month.
Peacock’s policy does not allow partial refunds. Even if you cancel halfway through your billing cycle, you won’t receive a prorated refund. This is standard for most streaming services.
Need help? Visit Peacock’s Help Center or contact customer support directly through their website. They can assist with billing issues or verify your cancellation status.
How to Cancel Peacock Subscription (Not Through Roku)
Despite popular belief, you cannot cancel Peacock directly from your Roku device. The Roku platform hosts the app but does not handle billing or subscription management. If you try to cancel via Roku, you’ll find no option — because it doesn’t exist. To stop future charges, you must access your subscription settings through the correct billing platform, which depends on how you originally signed up.
Most users who subscribed directly through Peacock’s website must cancel via peacocktv.com. Others who used Apple ID, Google Play, or Amazon Fire TV billing must cancel within those respective ecosystems. Failing to cancel through the correct channel may result in continued billing — even if you’ve uninstalled the app or stopped using it.
Step-by-Step: Cancel Peacock on Web or via Mobile Platforms
If you signed up directly on Peacock’s website, follow these steps to cancel your plan. Always use a browser on your phone, tablet, or computer — never try to do this on Roku.
- Visit peacocktv.com and log in to your account.
- Click on your profile icon and select “Account” or “Billing & Subscriptions.”
- Look for the “Cancel Subscription” option under your current plan.
- Follow the prompts to confirm cancellation — you may be asked to provide feedback.
- Check your email for a confirmation. Save this for your records.
Remember: cancellation takes effect at the end of your current billing cycle. You’ll still have full access until then — but no refunds are issued for unused time.
What If You Subscribed Through Apple, Google, or Amazon?
Many Roku users don’t realize their Peacock billing is managed by a third party — especially if they signed up on a mobile device. If you used Apple ID, Google Play, or Amazon, you must cancel through that platform’s settings, not Peacock’s website. Here’s how:
- Apple ID (iOS/iPadOS): Go to Settings > [Your Name] > Subscriptions > Peacock > Cancel Subscription.
- Google Play (Android): Open Google Play Store > Menu > Subscriptions > Peacock > Cancel.
- Amazon Fire TV: Go to Amazon.com > Account > Manage Your Content and Devices > Your Subscriptions > Peacock > Cancel.
Canceling through the wrong platform can lead to continued billing. Double-check where you originally subscribed — this is the key to stopping charges without confusion.
After Canceling: What to Expect and Common Mistakes
Once you’ve successfully canceled, you’ll retain access to Peacock until your current billing period ends. This is standard policy — you’re not losing access immediately, but you won’t be charged again. Important: Uninstalling the Peacock app from Roku does NOT cancel your subscription. Many users make this mistake, thinking removal = cancellation. It doesn’t.
Other common pitfalls include:
- Assuming Roku handles billing — it doesn’t.
- Trying to cancel via customer support without first attempting the self-service portal.
- Expecting a refund for partial months — Peacock does not offer prorated refunds.
If you hit a snag, visit Peacock’s Help Center or contact support directly. You can also reactivate your subscription anytime by signing back in and selecting a plan.
Frequently Asked Questions
Can I cancel Peacock directly from my Roku device?
No, you cannot cancel your Peacock subscription from your Roku device. Roku only hosts the app — it doesn’t handle billing or account management. Even if you uninstall the Peacock app, your subscription will continue to renew unless canceled through the correct billing platform. Always cancel via peacocktv.com or the original platform (Apple, Google, or Amazon) where you signed up.
How do I cancel Peacock if I subscribed through Roku’s billing?
If you subscribed via Roku’s built-in billing, you must cancel through the Peacock website — not Roku. Log into your Peacock account at peacocktv.com, go to Account Settings, then cancel under Billing. Roku doesn’t process cancellations; it only delivers the service. If you subscribed through Apple, Google, or Amazon, cancel through those platforms instead.
Will uninstalling the Peacock app on Roku stop my subscription?
Uninstalling the Peacock app on Roku does not cancel your subscription. You’ll still be charged until you cancel through the official billing method. The app removal only deletes local access — it doesn’t affect your account or payment. Always cancel via peacocktv.com or your original billing platform (Apple, Google, or Amazon) to avoid unexpected charges.
Final Thoughts
Canceling Peacock on Roku isn’t done through the device—manage it via peacocktv.com or your original payment platform. Share this guide with friends and explore more smart streaming tips on our blog!
